Refunds & Cancellation

Cancel any time from Settings, which opens Stripe’s billing portal. Cancelling stops the next renewal and keeps your Pro access until the end of the period you have already paid for. Nothing is deleted when a subscription ends — your data stays in your browser, and you can still export it.

If Chad Pro isn’t what you expected, email support@chad-brain.com within 14 daysof a charge and we’ll refund it in full. No explanation required.

Beyond 14 days:

• We'll refund the most recent charge if the paid features were substantially broken and we couldn't fix it for you.
• We'll refund a charge you didn't intend — an accidental renewal you hadn't used the service since, for example. Just ask.
• We generally don't refund periods you actively used, but if something has gone genuinely wrong, write to us and we'll sort it out.

Refunds go back to the original payment method through Stripe, typically within five to ten business days depending on your bank. We’ll confirm by email when one is issued.

If something looks wrong on your statement, please email us first — we can almost always resolve it faster than a bank dispute, and we’d rather fix the problem than argue about it.

See also our Terms and Privacy Policy.